In the news last week: The release of Sheryl Sandberg’s book, Lean In: Women, Work, and the Will to Lead has people talking. Jorge Bergoglio was elected the new Pope. Here’s what we talked about at Worktank last weeK; 1. Do you know how to lead effective meetings? Head to Forbes to read up on…

Visual Cues In Communication From the perspective of communication and meaning, there is much that is lost when hearing a voice without also seeing the accompanying facial expression and gestures. Non-verbal communication – facial expression, gestures, eye contact, posture – is an essential part of communication that animates our spoken words very much like punctuation…

Introduction While providing technical support on a recent virtual event for a customer who broadcasts not just audio and slides, but also live simulcast video, I noticed that, although the slides were beautifully crafted, and the most prominent feature on the event page, most of the time, my eyes were locked on the video of…